Claudene says thanks !! Loan Modification Help
Claudene J. March 8, 2011
Julie Maeda The Haven Group
In July 2010 I applied for a home modification through CHFA and I was getting no where. I provided my documents to CHFA seven times via email, fax, and mail. I was getting no where. Now it has been seven months and still no approval or updates.
I was watching the Tom Martino show and was listening to Julie and how she could help with the modification process, however the client would need to be diligent with their part as well with the process. That afternoon I called you and we met in mid January. Soon after we start working together as a Team. I was so impressed by you and your knowledge of the entire process. You went over my financials, my follow up emails, and any contact information that would help you to get involved.
Every week we would both follow up and communicate as to where we are in the process. A couple of weeks went by and we were not getting anywhere and Julie escalated to the next level, meaning go above and beyond talking to a Manager over another Manager to get answers and updates.
Well now it is the first week of March, and with all of Julie’s help I was approved not only for my modification but a refinance to have the loan in my name only… I had to provide necessary documents and proof of everything requested by CHFA, but now I will be able to stay in my home with my two children.
I wanted to take the time and thank you for getting my home loan modification/refi approved with CHFA. I especially appreciate your one on one time, advice you offered and information you shared. Also, the help with Tom Martino’s show. Your assistance has been invaluable during this process.
Again, thank you so much I will always refer you to anyone that needs help!
Sincerely, Claudene J.